1. Confirm fit
Share the general reason for referral without sending unnecessary protected information through ordinary email or a website form.
Community & provider referrals
A straightforward path from referral to assessment
Hospitals, physicians, social workers, behavioral-health providers, legal professionals, government agencies, and community organizations can contact Harbor to coordinate an outpatient SUD referral.
A calm, respectful place to beginStart with a phone call
Call Harbor to confirm current availability, review the requested service, and receive secure instructions before transmitting protected patient information. Whenever possible, involve the patient directly and confirm a reliable way to reach them.
2. Obtain authorization
Secure a valid patient authorization when required before releasing substance-use treatment or other protected records.
3. Send records securely
Use the current secure method provided by Harbor—not a general website inquiry or unsecured email.
4. Coordinate next steps
Harbor contacts the patient, completes screening and assessment, and determines the appropriate level of care.
Information that may help
- Patient name and safe contact information
- Reason for referral and current level-of-care concern
- Recent substance use and withdrawal-risk information when securely transmitted
- Relevant medical, psychiatric, medication, and treatment history
- Insurance information, when applicable
- Signed authorization and requested communication method
- Urgent safety concerns that affect placement or timing
Do not send protected health information to the general email address or appointment-request form. Call first for secure-transfer instructions.
When a different level of care is needed
Harbor provides outpatient treatment and does not provide emergency stabilization, inpatient detoxification, residential treatment, or overnight care. If assessment indicates a higher or different level of care, Harbor can help coordinate a referral.
Questions, answered
Frequently asked questions
Call Harbor if your question involves personal medical or treatment information.
(267) 223-5066Take the next step
Call (267) 223-5066 Ready to coordinate a referral?
Call Harbor before sending records or protected patient information.